At Dash E-Bike, we respect your privacy and do everything we can to protect the personal data you share with us. This policy explains how we collect, use, and secure your data when you visit DashEbike.com.

1. Data we collect

We only collect data necessary to provide you with a first-class cycling experience:

Personal data: Name, email address, and phone number.

Shipping and billing: Address for the delivery of the bike and payment details (securely processed via encrypted payment providers).

Technical data: IP address, browser type, and how you interact with our website (to help us fix bugs and improve the “Dash” experience).

2. How we use your data

We do not sell your data to third parties. We use it exclusively for:

Processing orders: To assemble, test, and ship your Dash E-Bike to your address.

Customer service: To assist you with questions regarding assembly, maintenance, or warranty. Logistics and updates: To send you real-time tracking information and important safety or software updates for your bike.

Marketing (optional): Only if you sign up, we will send you tips for better rides and exclusive offers from the “Dash” community.

3. With whom do we share your data?

To transport your bike from our warehouse to your driveway, we share the minimum necessary data with:

Shipping partners: Specialized freight and logistics companies that do the heavy lifting for you.

Payment processors: Secure platforms such as Stripe or PayPal (we never store your full credit card number on our servers).

Analytics tools: To understand which bike models are the most popular.

4. Your rights and choices

You are in control. Depending on where you live, you have the right to:

Access: Request a copy of the data we hold about you.

Correction: Correct any incorrect shipping or contact details. Deletion: To ask us to “forget” your data (unless we need it for tax purposes or legal warranty).

Unsubscribe: You can unsubscribe from marketing emails at any time with a single click.

5. Security

We treat your data just like our bikes: they are designed with the best security in mind. We use industry-standard SSL encryption and firewalls to protect your data from unauthorized access.

6. Contact

Do you have questions about your privacy or would you like to exercise your data rights? Then please contact our team:

E-mail: support@dashebike.com